FAQ
General Questions
We provide custom cooling and heating solutions for a variety of industries, including:
- Pharmaceutical and Biotechnology
- Chemical and Petrochemical
- Semiconductor and Electronics
- Energy and Renewables
- Automotive and Aerospace
- Defense
- Food and Beverage
- R&D and Testing
- If your industry isn’t listed, don’t worry—our systems are highly customizable and adaptable for virtually any application.
Yes, customization is our specialty! From system design to integration, we create solutions tailored to your specific requirements, including unique temperature ranges, fluid types, or size constraints.
Many of our systems are designed with energy efficiency and environmental compliance in mind. We also offer eco-friendly heat transfer fluids and support for conversions to low-GWP refrigerants.
All Mydax systems are proudly engineered and manufactured in the USA, ensuring top-tier quality and precision.
System Specifications and Features
Our systems are capable of operating at wide temperature ranges, such as:
- Standard systems: -70°C to +80°C
- Ultra-low temperature systems: -85°C to +80°C
- Custom temperature ranges are also available to meet specific requirements.
Our systems offer a broad range of cooling capacities to accommodate small-scale and large industrial applications. For example, some models deliver up to 100 kW of cooling at -30°C.
We work with various fluids, including:
- Syltherm HF/XLT (standard)
- Fluorinert
- Galden
- Paratherm CR
- Dynalene
Other fluids can be accommodated upon request, and we can provide guidance on the best fluid for your application.
Our systems typically include:
- Advanced proportional cooling and heating control (0 to 100%)
- Rugged tubular steel frames
- Leak-free stainless-steel pumps
- Touchscreen controls
- Comprehensive data logging and monitoring
- Additional options, such as sealed reservoirs, remote monitoring, and custom configurations, are also available.
Services and Support
In addition to manufacturing temperature control systems, we provide:
- Custom engineering services
- Contract manufacturing
- System optimization and retrofitting
- Prototype development
- Support for special applications
- Do you provide technical support?
Yes, we offer free telephone and online support for all systems under warranty. Extended or onsite support is also available for purchase.
Our systems are designed to meet industry standards, including:
- UL-508A Industrial Control Panels
- ETL and CE certifications (as required)
Ordering and Installation
You can contact us directly through our Contact Us page or give us a call. Please provide details about your application, desired specifications, and any special requirements to help us create an accurate proposal.
Lead times vary depending on the complexity and customization of the system. Standard systems are generally available sooner, while highly customized designs may take additional time.
While we do not perform installations directly, our team provides detailed documentation and remote support to ensure a smooth setup process. Onsite assistance can also be arranged if needed.
Customization Questions
Yes, we offer outdoor-rated systems with features such as weatherproof enclosures, sound insulation, and additional cooling capacity to handle extreme ambient conditions.
No problem! We specialize in custom solutions. Let us know your requirements, and we’ll work with you to design a system tailored to your needs.
Yes, multi-zone configurations are available as an option. These systems allow independent temperature control for different processes or applications.
We’re here to help! If you didn’t find the answer you were looking for, reach out to us through our Contact Us page or call our support team. Let Mydax be your trusted partner in temperature control solutions.